Contact Us

We’re so glad you stopped by! Whether you have a question about your order, need help cartooning your pet, want to inquire about a product not yet on the website, or just feel like saying hello — we’re all ears (and paws!). 

Your furry friends mean the world to us, and we’re here to make your Yurbaby experience as fun and smooth as possible!

🚧 Pardon Our Paws — We’re Still Under Construction! 🚧 

Click Here — to contact us about placing a custom order while we are building our website!

Artwork Copyright & Disclaimers

All cartoon pet designs, characters, and illustrations displayed on this website are the original creations of Yurbaby and are protected by copyright.
While designs may be inspired by customer pets or popular themes, every artwork is custom drawn and owned exclusively by Yurbaby.

By purchasing or viewing our designs, you acknowledge that:

Yurbaby retains full copyright and design rights to all pet illustrations shown and created.

Customers receive rights for personal use only (for products such as prints, apparel, and gifts purchased through Yurbaby).

Reproduction, resale, or use of our designs outside of personal enjoyment without written permission is strictly prohibited.

Social Media Sharing:
We love when our customers share their custom cartoon pets! If you post your artwork on social media, we kindly ask that you credit Yurbaby as the artist by tagging or mentioning us in your post.
(Example: "Artwork by @Yurbaby or www.yurbaby.com")
This helps support our small business and allows us to continue creating adorable designs for pet lovers everywhere.

Commercial Use:
If you are interested in using Yurbaby’s custom artwork for business, resale, or promotional purposes, a commercial license is required.  Please read the Commercial License tab below for more information.

We are proud to create unique and original cartoon pets — every design is custom, exclusive, and owned by Yurbaby.

Want to use your custom cartoon pet design on products for your business? No problem!
We offer a commercial license add-on that gives you the right to use your Yurbaby pet cartoon on:

Merchandise you sell (t-shirts, mugs, stickers, etc.)

Marketing materials (flyers, banners, websites)

Branding (social media, packaging, logos)

This license covers small business use and includes non-exclusive rights to your specific custom cartoon.
Yurbaby still retains full copyright ownership of all original artwork.

Limited use (small Etsy shop, up to 100 units)

Moderate use (up to 500 units or full website/social branding)

Broader use or multiple product lines

Need an extended license or exclusivity? Contact us and we’ll tailor something just for you!

All images, character inspirations, and references shown on this website are used for illustrative and educational purposes only. Yurbaby does not claim ownership of any copyrighted characters, trademarks, or designs depicted in example images or referenced in product inspiration ideas.

These materials are intended solely to help customers visualize and choose custom cartoon pet designs and are not for sale, distribution, or reproduction in any form.

Yurbaby creates and sells original, custom artwork inspired by pets and does not reproduce or sell copyrighted or trademarked characters or designs.

If you are the copyright owner of any material displayed and believe it should not be featured, please contact us and it will be promptly removed.

[email protected]

At Yurbaby, we LOVE creating custom pet designs inspired by your favorite sports! However, to respect trademark laws and ensure compliance, please note the following guidelines when requesting sports-themed attire for your cartoon pet:

What We CAN Do:

  • Create sporty outfits in your choice of colors

  • Customize uniforms with your pet's name or a fun number

  • Design generic sports-themed accessories (jerseys, hats, foam fingers, etc.)

  • Use city or state names (not team names) in any way

What We CANNOT Do:

  • Use official team names, logos, or slogans

  • Create uniforms that exactly replicate official team designs

  • Include copyrighted or trademarked mascots or branded elements

We know many pet parents love to see their furry friends in magical and movie-inspired looks! While we are happy to create fun, imaginative custom designs, please note the following:

What We CAN Do:

  • Create original, inspired outfits or themes (princess dresses, pirate outfits, superhero capes, etc.)
  • Use general costume styles without using character names or copying exact designs
  • Customize with your pet’s name and colors to make it uniquely yours

What We CANNOT Do:

  • Use copyrighted or trademarked character names (e.g. "Mickey," "Elsa," "Batman")
  • Recreate or copy official character designs, outfits, or logos
  • Create art that appears as though it is officially licensed or affiliated with any movie studio or brand

Our designs aim to capture the fun and spirit of beloved genres and themes, while respecting the rights of original creators and brands. If you have a special vision, we’re happy to help find a creative way to bring it to life — within safe and respectful guidelines!

Fill out the form below and we’ll get back to you within 24–48 hours.

FAQ

Because all of our products are custom made to order, we do not offer refunds on any purchases. Each item is personalized and created specifically for you and your pet, which means we are unable to resell or restock returned items.

However, if your order arrives with a manufacturing defect or damage, we are happy to offer an exchange for the same item. To qualify for an exchange:

        • A return request must be submitted within 7 days of receiving your order
        • You must include a clear photo of the product and a brief description of the defect or damage
        • The item must be unused and in its original condition

If your exchange is approved, we will remake and ship the same product at no cost to you. We do not offer exchanges for issues related to user error (such as typos provided by the customer or low-quality images submitted).

By completing your purchase, you agree to this policy and understand that all sales are final unless a verified defect is present.

Still have questions? We’re happy to help! Contact us at fill out the form.

Please note that the majority of our products are made to order using a high-quality print-on-demand process. This means your item is not created until after your purchase is completed. It allows us to offer a wide variety of custom and pre-made designs while minimizing waste and keeping production sustainable.

Production times typically range from 3–7 business days, with shipping times varying based on your location. You’ll receive tracking information as soon as your order ships.

We appreciate your patience and support of our small business — your one-of-a-kind product is worth the wait!

Looking for a one-of-a-kind design that’s yours and yours alone? We offer exclusive licensing options for customers who want full rights to their custom cartoon pet artwork. With an exclusive license, your design will never be sold, reused, or offered to anyone else — it becomes your unique visual property. This is a great option for businesses, influencers, or pet parents who want complete ownership of their custom character for branding, merchandise, or personal use.

Exclusive licenses are available for an additional fee. If you’re interested, please contact us for pricing and details — we’re happy to customize a package that works for your needs.

Yurbaby's Tail Mail

Get your paws on exclusive goodies, sneak peeks, and adorable surprises—just for our yurbaby-fam!

Each month, you’ll receive:
  • VIP access to new product drops
  • Free Digital Downloads & Coloring Pages
  • Special discounts and secret sales

It’s free, it’s fun, and it’s full of fluff.

Sign up now and start getting your Tail Mail!